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Stevie Awards 2023: Searchspring Wins Bronze

The World’s Top Honors for Customer Service Professionals

SEARCHSPRING WINS BRONZE STEVIE® AWARD IN 2023 STEVIE AWARDS FOR SALES & CUSTOMER SERVICE

 

SAN ANTONIO – March 10, 2023 – Searchspring has been presented with a Bronze Stevie® Award in the Front-Line Customer Service Team of the Year – Technology Industries category in the 17th annual Stevie Awards for Sales & Customer Service.

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals.  They organize eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®

Winners were announced during a gala event attended by more than 400 professionals from around the world at Caesars Palace in Las Vegas, Nevada on Friday, March 3.

More than 2,300 nominations from organizations of all sizes and in virtually every industry, in 49 nations and territories, were considered in this year’s competition. Winners were determined by the average scores of more than 170 professionals worldwide on seven specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; more than 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services, solution providers, and organizations’ and individuals’ response to the COVID-19 pandemic.  

Judges’ praised Searchspring’s Customer Success teams and feedback received from clients and employees alike; “One of the Best Places to Work in San Antonio, Texas is very telling. Also, taking the approach of making clients feel like you are looking at their site individually,” said one judge. “The team has received good customer testimonials on their service. The company received the Best Place to Work Award which shows flexibility and ethics followed through the employment process that would make them work on top of their profiles with dedication,” said another.

“Our Customer Success team is just one of the many reasons Searchspring is the leader in ecommerce site search, personalization, and merchandising solutions,” said Searchspring Chief Customer Officer, Doug Hooton. “Providing superior customer support is at the core of our values, and we have an amazing team whose passion to help clients be successful shines through day after day. To be recognized for these efforts is incredibly meaningful.” 

“The nominations we received for the 2023 competition illustrate that business development, customer service, and sales professionals worldwide, in all sorts of organizations, have continued to innovate, thrive, and meet customer expectations,” said Stevie Awards president Maggie Miller.  “The judges have recognized and rewarded their achievements, and we join them in applauding this year’s winners for their continued success.”

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales.  

 

About Searchspring

Searchspring delivers the ultimate shopping experience. As the #1 search, merchandising, and personalization platform built exclusively for ecommerce, Searchspring enables brands to get the right product, to the right person, at the right time. With Searchspring, customers such as Chubbies, Pura Vida, Moen, Fabletics, Peet’s Coffee, SKIMS, West Elm, Specialized, Wildfang, Ripcurl, 2XU, and St. Frock are increasing cart size, conversion, and repeat customers. Founded in 2007, Searchspring has offices in San Antonio, Denver, Colorado Springs, Portland, Toronto, Krakow, and Sydney.

 

About The Stevie Awards

Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

Sponsors of the 17th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc., Support Services Group, and ValueSelling Associates, Inc.

 

Media Contact

Jenny Bradford

Ketner Group Communications (for Searchspring)

jenny@ketnergroup.com