Your browser is outdated. Upgrade to a modern browser to better experience this site.
No-nonsense advice from Searchspring’s CEO, Peter Messana.
CEO Blog Articles
Distracting Moments
Stop distracting your customers and give them what they want.
Keep reading
CEO Blog Articles
Black Friday / Cyber Monday, Both Exciting and Uneventful
- Black Friday / Cyber Monday Content - We have made it to the other side of mayhem with Black Friday and Cyber Monday now behind us.
Keep reading
CEO Blog Articles
A Wednesday “Happy Thanksgiving”
There is some obligatory ‘we must send an email’, so rather than send one on Thursday, I thought I would wish you a happy Thanksgiving today.
Keep reading
CEO Blog Articles
How Many Metrics Are You Tracking?
In ecommerce there are so many metrics you can follow, it’s easy to literally get lost. In SaaS it isn’t much different. No one is short on data.
Keep reading
CEO Blog Articles
Blog Writing is Fun
Last week I wrote about when someone gets to the point of sending a cancel email but doesn't really want to cancel and many were confused by the post.
Keep reading
CEO Blog Articles
I want to cancel immediately!
This is where a great support and account management team is your friend, not your foe. They live and breathe to take care of problems and each and every customer.
Keep reading
CEO Blog Articles
It’s Painful to Watch What You Built Die a Slow Death
The problem they ran into is simple and something everyone reading can avoid.
Keep reading
CEO Blog Articles
What does it mean to manage and lead a company?
As a CEO, I don’t really produce tangible things, nor am I responsible for any one thing. It means to have vision and make decisions.
Keep reading
CEO Blog Articles
Software is Difficult, Very Difficult
We all witnessed Facebook going offline for 5 hours, which was caused by human error. This is something all software companies encounter.
Keep reading
CEO Blog Articles
Supply Chain is a Mess
- Black Friday / Cyber Monday Content - For the last 18 months nothing has been normal, but what is striking me as the biggest surprise is the supply chain problems that rely on overseas factories.
Keep reading
CEO Blog Articles
The Feedback Loop
In almost everything we do there should be a feedback loop and in business this is what should be driving decisions and change...
Keep reading
CEO Blog Articles
My background: Why I’m Passionate
I’ve been writing this weekly (albeit not always weekly) blog for a little over a year and it has been a wild ride....
Keep reading