CEO Blog
No-nonsense advice from Searchspring’s CEO, Peter Messana.
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CEO Blog Articles
Leadership starts by planning
Leadership starts with setting the direction and ensuring everyone is rowing in the same direction. At Searchspring we have employed a four-level approach to planning. The first is to set a “north star” that sets a two-year goal of where we want to be at the end of 2023. The second level is a set of four themes that we want to operate under. The third level is to have each department create 2022 full-year plans that point in the direction of the north star.
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CEO Blog Articles
Bold Predictions in 2022
We're back with more Bold Predictions in 2022. Will Tom Brady win another Superbowl? Will the last of Sears stores finally close?
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CEO Blog Articles
Happy Holidays
If you celebrate Christmas, I hope you had a great weekend and enjoyed the time with family or friends. This time of year...
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CEO Blog Articles
Building a Culture
Articulating what is a culture is not easy. The truth is, our culture is built on a solid foundation of values that dictates how people should act and, so long as the company embraces the values and uses them as guardrails, then decisions and other things just happen organically.
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CEO Blog Articles
Unsung Heroes: Customer Service and Warehouse Operations
Customer Service and Warehouse Operations are the unsung heroes of just about every successful business.
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CEO Blog Articles
Distracting Moments
Stop distracting your customers and give them what they want. I browse tons of websites, both for work and as a regular shopper, and I am never overly surprised by what I see but equally perplexed on some decisions made. Here are a few recent observations of what I label as causing “Squirrel User Experiences”: experiences that cause the user to get distracted from their original intent.
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CEO Blog Articles
Cyber 5 Weekend, Both Exciting and Uneventful – Just How We Like It
We have made it to the other side of mayhem with Black Friday and Cyber Monday now behind us. For us, this year...
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