CEO Blog
No-nonsense advice from Searchspring’s CEO, Peter Messana.
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CEO Blog Articles
I want to cancel immediately!
This is where a great support and account management team is your friend, not your foe. They live and breathe to take care of problems and each and every customer.
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CEO Blog Articles
It’s painful to watch what you built die a slow death, but it’s preventable
The problem they ran into is simple and something everyone reading can avoid. There is a link between selection and service that you cannot calculate on a spreadsheet and it is perceived value and trust.
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CEO Blog Articles
What does it mean to manage and lead a company?
As a CEO, I don’t really produce tangible things, nor am I responsible for any one thing. It means to have vision and make decisions.
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CEO Blog Articles
Software is difficult, very difficult
We all witnessed or heard about Facebook going offline for 5 hours, which was caused by human error. This is typically the case and something that all software companies encounter.
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CEO Blog Articles
Supply Chain is a Mess
For the last 18 months nothing has been normal, but what is striking me as the biggest surprise is the supply chain problems...
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CEO Blog Articles
The Feedback Loop
In almost everything we do there should be a feedback loop and in business this is what should be driving decisions and change...
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CEO Blog Articles
My background: why I’m passionate about retail, search, and technology
I’ve been writing this weekly (albeit not always weekly) blog for a little over a year and it has been a wild ride....
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