The sidekicks to your ecommerce team.
A team of dedicated problem-solvers, we spend our days helping customers achieve their goals through training and account optimization. Ask us about the success stories of our clients or our future product ideas - we can talk about both all day. We’re passionate about providing a great customer experience for each client who joins the Searchspring family.
We’re a team of dog-lovers! Everyone in Customer Success has a pet pup, and we even bring them to the office every now and then.
The folks that give you the "Give" in "Give merchandisers superpowers".
A team of builders and creators that figure out how give you the tools to make your shopper's experience perfect, and your conversion and profit maximized. Ask us about anything tech, from scaling Kafka, to delivering software with Agile and Shape Up.
83% of the engineering and product team want to go to Mars once it's as safe as air travel.
The masterminds behind your solutions.
The Product team builds the solutions that go on to become our clients’ superpowers. How? We follow a cycle of gathering input on what our customers need, mapping out a way forward, guiding development, measuring success, and sharing our product knowledge with other teams. And repeat. We’re all about turning problems into solutions.
Ask us about:
The Betting Process! It’s the methodology we use to pitch new product ideas and get the best of them to market as quickly as possible.
The whizzes that get you up and running.
A group of Solutions Engineers and UI/UX Developers, we on the Implementations Team do a whole lot more than just install the pixels. Through product data audits, development of functional mockups, and website integration support, we are responsible for every step of our customer’s journey from time of sign-up to go-live. We take great pride in our work that ultimately gets published to the online world, so rest assured, your on-boarding experience will be a successful one.
James Bathgate, our VP of Implementations, was the very first hire for Searchspring. Over a decade later, he has grown our team into a well-oiled machine.
The story-tellers that can’t wait to showcase your results.
Also known as The Squid (a squad typo that stuck), we’re a team of campaign-creators and media-makers who spend our days fashioning words, pictures, and numbers into a brand. Our favorite thing to talk about is our customers. As hard as we try, nothing showcases Searchspring quite like our epic client websites. We love a good brand story, so we’re here to lend some PR hype and generally proclaim your brilliance to the world.
Between us, we speak seven languages fluently, and can make broken attempts at about five others.
The finders of the perfect fit for your project.
Looking for an experienced ecommerce UX designer? Need an SEO expert? We can point you in the right direction. Whether it’s teaming up with leading ecommerce platforms or identifying the best technical and creative agencies for our clients’ needs, we’re always on the lookout for opportunities to better serve our customers.
Our favorite thing about our job:
We're always planning our next trip. We love visiting partners in different cities, meeting them at trade shows, and catching up over dinner while we're in town.
The experts in helping you decide if we’re the right fit for your business.
A team of dedicated solution sellers with over 40 years of combined experience in the ecommerce industry, we approach our work from a position of integrity. We pride ourselves on being valuable assets to our clients by exposing and solving specific pain points to accelerate their businesses.
The Sales team has some of our longest-tenured employees in the company - one rep has 20 years under his belt, by way of Nextopia (shout out to Chris!).