For many, the 2022 Black Friday / Cyber Monday (BFCM) sales hit new record highs. It was a sigh of relief for online retailers who saw slowing growth in previous months.
Shopify recorded global sales from independent businesses of $7.5 billion USD ($11.16 billion AUD) for BFCM 2022. This figure represents a 19% increase from the $6.3 billion USD that Shopify merchants made over the same period in 2021.
Despite bumper sales, ecommerce businesses now have another critical task; keeping momentum. They must pull out all stops to hold shoppers’ attention and maximise sales leading into the holiday season (and into another uncertain year ahead).
Your in-depth eBook contains the practical tips and tactics to hold momentum and increase customer retention, well beyond BFCM.
You’ll learn:
- The insights to hone in on from BFCM data
- Staying front-of-mind with your customers, into and beyond the holiday season
- Nurturing tactics to strengthen relationships over time
- Boosting relevancy in your email communications
- Identifying when to reach out for additional post-BFCM sales opportunities
- Delivering excellence customer experiences (CX) right until the last touchpoint
- Resetting customer mindsets beyond BFCM sales
Gain instant access to your guide – and hold onto your seat as you keep that momentum going!
