Following recommendations from other ecommerce retailers, MonkeySports decided to implement Searchspring to address their search and data challenges. “One of the key differences that we appreciate with Searchspring is that the Magento module simplifies all of those data issues. It eliminates a party from the process and the module just does exactly what it’s supposed to do,” says Joe.
“We went from signing the contract to going live on a production site in about 4-6 weeks, which was key during our busy season. We also really liked that Searchspring created a Slack channel for us during that integration so we could have real-time communication in the process,” says Ki.
Previous design and control issues were also addressed as part of the integration. “Searchspring is able to replicate our category layouts, even going so far as to calculate where and when to avoid showing comparison pricing. Badges are more closely aligned to our category pages, as well. Knowing Searchspring is able to replicate our theming has been very welcome,” says Joe.
“With the Searchspring dashboard, we can see exactly why different products are triggered to show in search results, and add merchandising rules to boost certain products, categories, or brands when we need to. We have a lot more control now,” says Ki.
While MonkeySports is currently focused on search, the team has plans to leverage other Searchspring tools in future campaigns. “We think it will be better, easier, and faster for us to create landing pages through Searchspring. Being able to do that without the complicated native Magento workflows will be critical,” says Ki.