Searchspring for business-to-business
Provide a customer-centric shopping experience with hyper-relevant search results and intuitive website navigation.
Deliver the B2C experience on your B2B store
B2B and wholesale shopping doesn’t have to be boring, but it does entail some unique challenges online. From complex catalogs of data, to customer-specific pricing logic, product fitment, and accurate inventory requirements, your needs are a little more complicated than your B2C counterparts. You need a solution provider that understands, and knows how to keep up.
Make complex products easy to find
Searchspring’s site search can handle the wide range of query types presented by B2B and wholesale shoppers. Equip your store to accommodate searches based on:
- SKU and partial SKU (comparison, mail order catalog, and/or re-orders)
- Fitment (ink cartridges for XYX model printer)
- Dimensions and measurements (24”, 24 inches, 24 in)
- Long tail product names (containing a mix of name, brand, SKU, and/or dimensions)
Help your customers discover what they’re missing
Give your team the ability to quickly deploy upsell and cross-sell strategies, with the power to merchandise and boost items based on:
- Complementary products (ink cartridges and paper that fit their printer)
- Similar products (items that are frequently bought together)
- Best sellers
- New arrivals
- Featured products
Infrastructure and support you can rely on
Benefit from expertise and a tested infrastructure that can service and support complex business needs and catalog sizes:
- Fast query response times
- 99.9% uptime guaranteed by SLA
- Quick indexing
- Knowledgeable U.S.-based customer service and support
Our time to value with Searchspring far exceeded our expectations. We saw conversion improvements within 60 days of implementing, their focus on improving our platform’s feed generation speed and also optimizations on merchandising netted us savings of 10-15 hours per week. We see Searchspring as a true partner who can scale with us as we grow the business over the next 5-10 years.
Tyler Browne, IT Manager, Sustainable Supply