Your success as an online retailer all comes down to the shopping experience. Help customers quickly find what they want, and you’ll turn browsers into buyers. Complicate the buying journey, and they’re a click away from competitors.
Your shoppers expect seamless shopping experiences. Their needs are always evolving, and your website search functionality must keep pace.
Shoppers using on-site search are more likely to convert, spend more, and keep returning. Here’s what we know about delivering outstanding search experiences:
Shoppers using site search are
294%
More likely to convert
Than those not using website search
Online retailers are driving
4x
More revenue
From search-driven buying journeys
Consumers are
80%
More likely to purchase
When the online experience is personalised
There’s nothing more frustrating than searching… and searching… and searching some more to find what you want.
Give customers the shopping experience they deserve. Anticipate their needs, help them find their perfect products effortlessly, and get them to the checkout faster.
To seriously boost conversion, average order value (AOV), and customer lifetime value (CLV), start with the on-site search experience.
Just like an in-store rep, Searchspring listens, learns, and serves your customers the right products at the right time.
Built specifically for ecommerce, Searchspring’s intelligent search algorithms and AI-learning models understand and adapt to your shopper’s behaviour, serve the ideal items, and boost conversion.
Searchspring helps us optimize our customer experience on-site primarily via the easy-to-use and algorithmic merchandising tools. The icing on the cake is their first-class team, who are constantly working through solutions with us, ready to support, and possess the ability to change code around our complex data needs.
Great communication with the Search Spring team, always there to help when we need them and happy to troubleshoot any issues we have. Also very proactive in helping get new initiatives off the ground and finding solutions to any on-site issues.
The tool offers great features, and the user interface is easy to use.
Excellent support by our customer success manager Jacinda Delaney. She is amazing and always super helpful. Very proactive and trying to get the best out of the tool for our websites.
Searchspring’s rapid growth in the APAC region has been a testament to the strength of the outstanding team and technology that supports our customers.
The APAC team has been thrilled to be recognised with several high-profile ecommerce industry awards – and we’re showing no signs of slowing down.
“For us, the power of Searchspring is its ability to read between the lines, understand our shoppers’ intent, and use smart logic to help customers discover products they’ll love. The platform also helps us make informed decisions, removing the guesswork from what we think shoppers want and showing us what they really love.”
– Alicia Davis, Digital Project Specialist
