Your customers are tricky characters, right?

Some mistype or use odd phrasing, others browse by color, or size, or price, or new items... and on... and on. How on earth do you get shoppers to what they need, fast?

Engage your shoppers with a better shopping experience.

Your shoppers usually use your search to find a specific product or they'll browse to filter down to relevant products.

Shopper Searches

Shopper Browses

Natural Language Processing

Automatically understand the semantics of each customer's search query.

Guided Search

Help customers find what they are looking for through a series of questions, or easy to use facets.

Predictive Autocomplete

Predict what customers are searching for and reduce clicks.

Dynamic Faceting

Dynamically display the most relevant facets based upon the displayed results.

Deliver Shopper Relevant Product Results

Quick, easy, and relevant results. Your shoppers will spend less time searching and more time shopping (aka. buying)

Always Learning

Every shopper, every interaction, every purchase and bounce - it’s all recorded and used to optimize your results.

AJAX Results

Dump your cart's slow database performance. Improve your response times with our industry leading infrastructure.

Desktop & Mobile Friendly

No matter what device your customers shop on, they will have a seamless and responsive experience.

Personalized Results

Search and navigation is carefully personalized to a shopper's individual tastes, surfacing products they're more likely to buy.

But... Your product results can be even smarter!

Take control of the results.

As smart and relevant as your search results can be, there’s nothing like taking control. Enhance your product results for your specific needs as an etailer.

Synonym: “fauset” = “faucet”

“faucet” product results

Eliminate failed searches

Discover failed search queries and personalize the results by setting up synonyms and custom landing pages.

Manually Order Results

Elevate specific brands

You can use our powerful product boosting rules to control product results globally and down to the granular level.

For example: promote specific brands to the top of the results and demote generics to the bottom.

Promote Special Offers

Create Promotions

Enable merchandising banner campaigns for specific keyword searches and category results.

Un-Merchandised Results

Merchandised Results

Stop guessing and optimize for your shoppers

Capture every customer interaction and analyze this data in an easy to understand format. Get the data you can’t get anywhere else. Use our built-in actionable insights to make adjustments.

Zero Result Report

Missing Products

Discover what common searches are failing. Setup custom landing pages, synonyms, redirects, and a host of other actions for better results.

Search Insights

Search Insights

How well are your products performing when shoppers are using your search?

Most Clicked Filters

Browsing Insights

How well are your products performing when shoppers are browsing?

Over-Exposed Products

Discover which products shoppers are seeing too much of that are not performing.

Under-Exposed Products

Discover which products could be doing better but shoppers are not seeing.

Products That Need Attention

Identify which products need some TLC for better results.

Best Performing Products

Ensure these best performing results stay just where they are. You’re in the sweet spot!

It’s more than just software, it’s us! You get personalized support!

Personalized customer support

Our Customer Success Team is focused on helping your business grow. We have decades of combined experience helping customers improve relevancy, implement best practices and increase conversion.

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