CEO Blog

So naturally when I was recommended a book recently I rolled my eyes and went ahead and ordered it. I collect books so owning them isn’t an issue, just the reading part.

This week I was in Vegas and I can tell you that I spoke to zero prospects, we have zero leads from the conference, and yet it was hugely successful.

Executing a sale that doesn’t disrupt your system is actually a by-product of making a better sale experience.

This is why we have the following value: Fail fast and publicly. Mistakes we have learned from are worth sharing.

If you've heard the term "Headless", you might be walking around looking for all these headless products and probably have a couple of questions.

There is no substitute for getting a large group of people together for team kickoffs and to talk about company plans.

Focus on repeat customers to keep costs down and drive lifetime value through loyalty.

Is it really the great resignation or it is just a reshuffle as people are simply swapping jobs?

Bridging offices and remote employees together is difficult, really difficult. We have all been pushed into this land of work from home and remote work. At first, it was a little refreshing but as things have dragged on for two years we have all learned to cope in different ways, whether we like it or not.

Leadership starts with setting the direction and ensuring everyone is rowing in the same direction.

We're back with more Bold Predictions in 2022. Will Tom Brady win another Superbowl? Will the last of Sears stores finally close?

Wishing everyone a Happy New Year

Articulating what is a culture is not easy. Our culture is built on a solid foundation of values that dictates how people should act and then decisions and other things just happen organically.

Customer Service and Warehouse Operations are the unsung heroes of just about every successful business.

Stop distracting your customers and give them what they want.