Articulating what is a culture is not easy. Our culture is built on a solid foundation of values that dictates how people should act and then decisions and other things just happen organically.
This is where a great support and account management team is your friend, not your foe. They live and breathe to take care of problems and each and every customer.
For the last 18 months nothing has been normal, but what is striking me as the biggest surprise is the supply chain problems that rely on overseas factories.