Your customers are tricky

Some shop for color, others care about fabric, or cost, or brand, or style... and on... and on. How on earth do you get shoppers to what they need, fast?

Engage your shoppers with a better shopping experience.

Every shopper will use either your onsite search or navigation. Ensure that experience is helpful and rewarding.

Shopper Searches

Shopper Browses

Natural Language Processing

Automatically understand the semantics of each customer's search query.

Image Based Filters

Enhance faceting with intuitive image-based solutions.

Predictive Autocomplete

Predict what customers are searching for and reduce clicks.

Smart Categories

Dynamically display the most relevant facets based on the displayed results.

Deliver Shopper Relevant Product Results

Quick, easy, and relevant results. Your shoppers will spend less time searching and more time shopping (aka. buying)

Always Learning

Every shopper, every interaction, every purchase and bounce. It’s all recorded and used to optimize your results.

AJAX Results

Dump your carts slow database performance. Improve your response times with our industry leading infrastructure.

Desktop & Mobile Friendly

No matter what device your customers shop on, they will have a seamless and responsive experience.

Custom Business Logic

Your business goals and objectives are factored in, surfacing products based on profit margin, brand, and more.

Shopper Searches for "black shirt dress"

Keyword Modifier: "black"

Contextual Identifier: "shirt dress"

Blunt Keyword Results: "black", "dress", "shirt"

Contextualized Results

But... Your product results can be even smarter!

Take control of the results.

As smart and relevant as your search results can be, there’s nothing like taking control. Enhance your product results for your specific needs as an apparel etailer.

Manually Order Results

Personalize your results

You can rely on the baked in intelligence while optimizing the results for your specific needs.

You can also drag-and-drop to promote, demote or remove products from specific queries.

Create Promotional Campaigns for Branded Search Queries

Create Promotions

Enable merchandising banner campaigns for specific keyword searches and category results.

Un-Merchandised Results

Merchandised Results

Stop guessing and optimize for your shoppers

Capture every customer interaction and analyze this data in an easy to understand format. Get the data you can’t get anywhere else.

Zero Search Results Report

Missing Products

Discover what common searches are failing. Setup custom landing pages, synonyms, redirects, and a host of other actions for better results.

Top Performing Searches

Search Insights

How well are your products performing when shoppers are using your search?

Most Clicked Filters

Browsing Insights

How well are your products performing when shoppers are browsing?

Over Exposed Products

Discover which products shoppers are seeing too much of that are not performing.

Under Exposed Products

Discover which products could be doing better but shoppers are not seeing.

Products That Need Attention

Identify which products need some TLC for better results.

Best Performing Products

Ensure these best performing results stay just where they are. You’re in the sweet spot!

It’s more than just software, it’s us! You get personalized support!

Personalized customer support

Our Customer Success Team is focused on helping your business grow. We have decades of combined experience helping customers improve relevancy, implement best practices and increase conversion.

SearchSpring has been a great partner of ours for years and has helped us scale our business. The Relevancy Platform has allowed us to create engaging and unique experiences that match our brand voice and goals. They have also helped us maintain consistently high conversion rates and engagement metrics over the years, and have saved us countless hours of manual work.

Zachary Lee

thechivery.com

+30%

Overall Business Growth

+10%

Mobile Search Conversions

  • the chivery
  • 360 cashmere
  • lulus
  • tafford